Terms & Conditions
Effective Date: January 1, 2026
1. Use of This Website
This website is owned and operated by KindMind, a mental health therapy practice led by ASTRID PENA, Licensed Mental Health Counselor (LMHC). The information provided on this website is for general informational purposes only and is not intended to replace professional mental health care, diagnosis, or treatment.
By accessing or using this website, you agree to be bound by these Terms & Conditions.
2. No Emergency or Crisis Services
KindMind does not provide emergency or crisis services through this website.
If you are experiencing a mental health emergency or are in immediate danger, please call 911, go to the nearest emergency room, or contact your local crisis hotline.
3. Therapy Relationship Disclaimer
Submitting a contact form, sending an email, or visiting this website does not establish a therapist-client relationship. A formal therapeutic relationship is established only after an initial consultation, informed consent, and agreement to treatment.
4. Accuracy of Information
While we strive to ensure that the information on this website is accurate and up to date, KindMind makes no guarantees regarding the completeness, accuracy, or reliability of the content. Information on this site may be updated or changed at any time without notice.
5. Privacy and Confidentiality
KindMind respects your privacy. Any personal information submitted through this website is handled in accordance with our Privacy Policy. Please note that electronic communication, including email and contact forms, may not be fully secure.
6. Payments, Scheduling, and Cancellations
Information regarding fees, insurance, scheduling, and cancellations is provided for general guidance only. Specific policies will be discussed and agreed upon directly with clients prior to the start of therapy services.
7. Limitation of Liability
KindMind and ASTRID PENA, LMHC shall not be held liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use this website or reliance on its content.
8. External Links
This website may include links to third-party websites for informational purposes. KindMind is not responsible for the content, accuracy, or privacy practices of external websites.
9. Changes to These Terms
KindMind reserves the right to update or modify these Terms & Conditions at any time. Continued use of this website after changes are posted constitutes acceptance of the updated terms.
10. Contact Information
If you have questions about these Terms & Conditions, please contact:
KindMind
Email: Contact via website
Phone: (786) 975-0966
Location: Miami, Florida