Privacy Policy
Effective Date: January 1, 2026
1. Introduction
KindMind is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or contact us through online forms, email, or other electronic means.
KindMind is led by ASTRID PENA, Licensed Mental Health Counselor (LMHC), and operates in accordance with applicable privacy and confidentiality standards.
2. Information We May Collect
We may collect personal information that you voluntarily provide, including but not limited to:
Name
Email address
Phone number
Any information you choose to include in a contact form or message
This information is collected solely for the purpose of responding to inquiries, scheduling consultations, or providing requested information.
3. Use of Information
Information collected through this website may be used to:
Respond to inquiries and contact requests
Schedule consultations or appointments
Communicate relevant information about services
Improve website functionality and user experience
We do not sell, rent, or share your personal information with third parties for marketing purposes.
4. Therapy-Related Confidentiality
Please note that submitting information through this website does not establish a therapist-client relationship. Confidentiality protections under therapy and HIPAA regulations apply only after a formal therapeutic relationship has been established and informed consent has been provided.
5. Electronic Communication
Electronic communication, including email and website contact forms, may not be fully secure. While reasonable measures are taken to protect your information, KindMind cannot guarantee absolute security of electronic communications.
If you prefer not to communicate electronically, you may contact us by phone.
6. Cookies and Website Analytics
This website may use basic cookies or analytics tools to understand how visitors interact with the site and to improve functionality. These tools do not collect personally identifiable health information.
You may adjust your browser settings to disable cookies if you prefer.
7. Third-Party Services
This website may include links to third-party websites or services. KindMind is not responsible for the privacy practices or content of external sites. We encourage you to review the privacy policies of any third-party websites you visit.
8. Data Retention
Personal information submitted through this website is retained only as long as necessary to respond to inquiries or as required by applicable laws and professional standards.
9. Changes to This Privacy Policy
KindMind reserves the right to update this Privacy Policy at any time. Updates will be posted on this page, and continued use of the website constitutes acceptance of the revised policy.
10. Contact Information
If you have questions about this Privacy Policy or how your information is handled, please contact:
KindMind
Phone: (786) 975-0966
Location: Miami, Florida